twp_2018_allawards
PROUD TO BE A BAY AREA

TOP WORK PLACE

FOR 8 CONSECUTIVE YEARS

Cashier

As a Cashier you will be responsible for inspecting every service repair order and/or parts invoice for proper completion and accuracy, and calculating the materials charge applicable for each order. Collecting the total retail charges from the customer in cash, check or authorized charge account, etc…

Job Responsibilities

  • Inspect every service repair order and/or parts invoice for proper completion and accuracy
  • Calculate the materials charge applicable for each order
  • Collect the total retail charges from the customer in cash, check or authorized charge account
  • Provide the customer with the proper change and/or receipt
  • Deliver to the accounting department all repair orders and parts invoices closed during the business day
  • Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle
  • File repair orders as directed by the service department manager
  • Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available
  • Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, it’s employees, or customers
  • Perform any other administrative tasks as directed by management

Job Qualifications

  • 1+ years of customer service experience
  • Strong phone etiquette
  • Reliable and punctual
  • Dedicated to provide exceptional customer service to our guests

Benefits

  • Full Medical, Dental, Vision, and 401K
  • PTO and Sick Time
  • Room for Growth and Advancement
  • Employee Purchase Program

Del Grande Dealer Group is an equal opportunity employer and a drug-free workplace.