As a Receptionist you will be the first contact to greet guests by phone and in person. The receptionist will primarily answer a multi-line telephone system and greet guests in a timely, pleasant, and professional manner and provide information and assistance to other departments as needed.
As a Cashier you will be responsible for inspecting every service repair order and/or parts invoice for proper completion and accuracy, and calculating the materials charge applicable for each order. Collecting the total retail charges from the customer in cash, check or authorized charge account, etc…
Customer Loyalty Specialist
The position of the Customer Loyalty Manager is to provide excellent customer service and to encourage and implement these ideals into our organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet/exceed their expectations.
Guest Experience Manager
As a Business Development Manager, you will be responsible for scheduling appointments with customers who have submitted an online inquiry. The BDC delivers a world class experience by responding to customers inquires in a prompt, professional, and accurate manner.
As a Contracts Specialist you will be responsible for reviewing all new/used car deals verifying that all necessary documents are included and have been accurately and thoroughly completed. Reconciling customer deposits, contracts in transit, vehicle receivable accounts and contracts, etc…
As an Accounts Receivable and Accounts Payable Clerk you will be responsible for data entry and review, posting invoices/vouchers/payment requests. As well as problem resolutions of account related issues, balancing statements & finalizing data, etc..
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As a Warranty Specialist, you will be responsible for records, and submitting warranty claims to the factory or distributor and reconciles them accordingly. The Warranty Specialist will also complete regular audits to ensure we are complying with manufactures and The Del Grande Dealer Groups policies.